Warning
Following the steps below will delete all app data.
Please proceed only if you have synced your data or are okay with losing it.
1. Open Developer Tools
First, open Developer Tools (DevTools) in your browser.
Follow the instructions below for your browser.
| Browser | How to Open Developer Tools | Official Guide |
|---|---|---|
| Chrome | – Shortcut: F12 or Ctrl+Shift+I– Right-click → Inspect – Menu: More (⋮) → More tools → Developer tools | Chrome DevTools Official Documentation |
| Firefox | – Shortcut: F12 or Ctrl+Shift+I– Right-click → Inspect – Menu: ≡ → More tools → Web Developer Tools | Firefox DevTools Official Documentation |
| Microsoft Edge | – Shortcut: F12 or Ctrl+Shift+I– Right-click → Inspect – Menu: … → More tools → Developer tools | Edge DevTools Official Documentation |
| Safari | 1. First, enable the menu: Preferences → Advanced → Check “Show Develop menu in menu bar” 2. From the top menu, select Develop → Show Web Inspector 3. Alternatively, right-click an element → Inspect Element | Safari DevTools Official Documentation |
2. Select the “Application” Tab
Click the Application tab in the top menu of your browser’s Developer Tools.
This tab allows you to view or delete locally stored app data (Local Storage, IndexedDB, cookies, etc.).
3. Clear Local Storage
In the left sidebar of Developer Tools, click Local Storage.
Then, select https://doteteams.com underneath it.
Right-click the item to display the available options.
Click Clear to delete the data.
Make sure the data has been deleted.
4. Delete the Local Database
In the left sidebar, select IndexedDB.
Then, click sqflite_databases underneath it.
Click the Delete database button under sqflite_databases.
A confirmation pop-up will appear.
Click OK to proceed with the deletion.
Make sure sqflite_databases has disappeared from the sidebar to confirm that the database has been successfully deleted.
5. Refresh the Page
Refresh the page to regenerate the initial data that was deleted.
6. Contact Support
If the issue persists after completing all the steps above,
please visit our official website and click Channel Talk (chat bubble icon) in the bottom-right corner to contact us.